Privacy
Policy
Effective Date: 23.06.2025
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Tara Taxi Ltd ("Tara Taxi," "we," "us," or "our") is committed to protecting the privacy and personal data of its users ("you," "your"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you interact with our website, waitlist, mobile applications, services, and communications (collectively, the "Platform").
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By accessing or using our Platform, you agree to the terms of this Privacy Policy.
1. Information we collect
We collect the following categories of personal data: a. Information You Provide Voluntarily: Full name Email address Phone number Location (city/town/postcode) Professional background (e.g., current driving status, taxi firm affiliation) Profile image (if uploaded) Survey responses and any feedback provided Chat communications with us (text-based or audio, where applicable) b. Information Collected Automatically: IP address Device type and operating system Browser type Referral URLs Time and date of access Site usage data (e.g., pages visited, links clicked) c. Information Collected From Third Parties (if applicable): Identity or verification services (e.g., if you choose to verify your license or vehicle through a third-party platform) Publicly available data or social profiles (if explicitly connected)
2. How we use your information
We use your personal data for the following purposes: To manage the waitlist and communicate with you about your interest To onboard you as a driver, firm, or council contact To send updates, announcements, and service-related notifications To respond to your questions, inquiries, or support requests To analyze usage trends and improve our Platform To develop future products, services, and platform features To ensure platform security, prevent fraud, and maintain operational integrity To comply with legal obligations and regulatory requirements
3. Legal basis for processing
We process your data under the following legal bases: Consent: When you voluntarily join the waitlist or communicate with us Contractual necessity: When pre-enrolling you for services Legitimate interests: For internal analytics, security, and operational improvements Legal obligation: Where processing is required to comply with applicable law
4. How we share your information
We do not sell your personal data. We may share your data with: Service providers (e.g., hosting, analytics, customer communication tools) under strict confidentiality Legal or regulatory authorities if required by law Third parties in the context of a merger, acquisition, or corporate restructuring (with safeguards) Partner councils, firms, or stakeholders only with your explicit consent during onboarding
5. Data retention
We retain your personal data: For as long as you remain on the waitlist or express interest in Tara Taxi As necessary to comply with legal or contractual obligations For internal analysis or system security, for no longer than is necessary You may request deletion of your data at any time by contacting us (see Section 9).
6. Data security
We implement appropriate technical and organizational measures to protect your data, including: Encrypted data storage and transmission (SSL/TLS) Access control and authentication Regular security reviews and monitoring However, no data transmission method is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the fullest extent possible.
7. International transfers
Your data may be transferred to and processed in countries outside the UK or EU where data protection laws may differ. In such cases, we will ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your information.
8. Your rights
You have the following rights under data protection law: The right to access your personal data The right to correct or update your data The right to request deletion of your data The right to object to processing based on legitimate interests The right to restrict processing The right to data portability (if applicable) The right to withdraw consent at any time To exercise these rights, contact us using the details below.
9. Contact information
Tara Taxi Ltd Email: support@tarataxi.co.uk
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Platform or by email. Continued use of our services constitutes your acceptance of the updated policy.